TwinMed’s services keep your business healthy.
Your job is to provide skilled care to the many customers who depend on you. Our job is to support yours—not only by providing supplies, but by furnishing a broad spectrum of services to your facility and staff. From educating personnel to helping you manage your bottom line, TwinMed can assist your business while you assist your clients.
Product Education & Training
As part of our ongoing commitment to superior customer service, TwinMed is proud to provide product-specific education to our post-acute care clients. Through our manufacturer partners, we offer customized, online or in-person education with instructional videos, tutorials and interactive learning modules specific to the high-quality products you’ve chosen for your customers. These sessions enhance your effort to onboard new hires and refresh team training through product use demonstrations, proper procedure reviews, risk factor overviews and prevention strategies. Topics covered include:
- CEU Programs
- Diabetic Testing
- Infection Prevention
- Negative Pressure Wound Therapy
- Oral Supplements
- Ostomy Care
- Skin Health
- Tube Feeding
- Wound Care
Additional services offered by TwinMed.
TwinMed’s partnership with CME Corp gives our customers access to a comprehensive biomedical and asset management program. CME technicians are able to perform annual preventive maintenance and electrical checks on any piece of equipment in your facility. This streamlined service (supplied for a flat rate per each piece of equipment) also offers asset tagging and a comprehensive inventory report. CME makes it easy to validate the function of all equipment in your building, keeping you prepared for state audits.
Unique PPD & Cost Containment Programs
TwinMed was a pioneer in developing the Per Patient Day/PPD model for skilled nursing facilities. This program allows owners and operators to confidently forecast their medical supply budget monthly and annually, while giving facilities access to hundreds of quality medical supplies used on a daily basis. Over the years, our PPD program has expanded to include hospice customers. TwinMed experts work with a facility or hospice to create an agreed-upon formulary in major product categories, for a fixed price per patient day.
The core focus of the PPD program is to assist facilities and companies with inventory management, while ensuring the highest level of clinical care by providing consistent formulary-driven products to all residents and patients. Whether our customers are on the PPD or ship-and-bill method, TwinMed representatives are constantly working to provide the best products for the best price.
- Quarterly or annual business reviews
- Weekly budget monitoring and dashboards
- Formulary exception reports
- Spend down reports
- New products and services
- Inventory management and ancillary tracking systems
Each day, we focus on providing our clients the best products at the best value. One way we deliver on this promise is by helping you ensure your facility has the proper medical supply inventory needed to meet your clients’ changing needs. Through TwinMed’s inventory management service, we combine our PPD and cost containment programs with comprehensive inventory control software to streamline operations, manage stock levels, reduce waste and regulate spending.
TwinMed partners with Vanillaware to give our customers access to SupplyHawk—custom-built software that offers inventory management, ancillary charge tracking, asset management and order replenishment. SupplyHawk’s mobile ordering capabilities allow easy, tailored ordering on any mobile device, enabling our home health and hospice customers to meet patient supply needs quickly, specifically and efficiently. Meaningful analytics are integrated to provide you with cost-analysis reports, the total value of your current inventory, and supply use across locations.
Respiratory & Subacute Care
It’s a common challenge for healthcare facilities and hospitals to manage the ever-changing respiratory needs of their patients. TwinMed works with our customers to tailor respiratory programs that are clinically beneficial and cost-effective for facility management, and time-saving for patient care teams. For your patients’ acute and chronic respiratory needs, we provide breathing supplies and services, oxygen therapy services, and durable medical equipment rental, including:
- Weekly oxygen delivery
- Equipment rental, including oxygen concentrators, suction machines, ventilators, negative pressure wound therapy and point-of-care lab devices
- Scheduled respiratory and equipment in-services
- Disposable supply change-outs on respiratory equipment
- Preventative maintenance on facility-owned equipment by bio-technicians
- Evaluation of facility-owned equipment by bio-technicians
- 24-hour on-call customer service
Available in limited geographic markets.